Privacy Policy

1. Overview
At Lainey’s Chilli Oil, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you visit our website or make a purchase.

2. Information We Collect
When you shop with us or use our website, we may collect:

Name and contact details (email, phone number, delivery address)

Payment information (processed securely through third-party payment providers)

Order history and preferences

Website usage data (via cookies and analytics tools)

3. How We Use Your Information
We use your information to:

Process and deliver your orders

Communicate with you about your order, promotions, or updates (if you opt in)

Improve our website and customer experience

Meet legal, tax, and business obligations

4. How We Protect Your Information
We use secure payment gateways, encrypted connections, and trusted hosting providers to safeguard your personal information. We do not store your full payment card details on our servers.

5. Sharing Your Information
We will never sell your personal information. We may share your details only with:

Payment processors to complete transactions

Delivery partners to fulfil orders

Service providers (such as email platforms) to send updates or promotions (if you have subscribed)

Authorities if required by law

6. Cookies & Tracking
Our website uses cookies to enhance browsing, remember your preferences, and analyse website performance. You can manage or disable cookies through your browser settings, though some site features may not work properly without them.

7. Your Rights
You have the right to:

Access, update, or delete your personal information

Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at: info@laineysfoods.com